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volume 8 number 1 january 2003 TipSheet

Welcome to the January issue of MicroMetric's TipSheet.

This monthly newsletter is targeted at addressing the needs of our customers.

This month we'll summarize the Rate Changes for 2003.

Tip 451   RATE CHANGES FOR 2003 Category:   RATES

Service Call Charge Rates
2003 Service Call Charge rates are:

Office    $5.00
Area 1    $20.00
Area 2    $30.00
Area 3    $40.00

Service Labor Rate

The MicroMetric Service Labor Cash Rate is $60.00-78.00/hour, billed in minutes. This MicroMetric rate applies to all available MicroMetric hourly services, and includes a five percent (5%) cash payment discount. The Service Labor rate is based on the Type of work and the Experience level of the Technician, as shown in the following table:

Experience Level, Task Cash Hourly Rate
Trainer $60.
Sr. Trainer $66.
Computer Technician $66.
Sr. Computer Technician $72.
System Engineer $78.
Programmer $78.

Fixed Price Service Tasks

MicroMetric has set fixed labor fees for a variety of computer related tasks. These include:

Network Cable Drop, existing const. $150. Hard drive install/replace $50.
Network Cable Drop, new const. $125. Internet Service Provider(ISP) s/w install $50.
Network Interface Card(NIC) install $50. System Board (Motherboard) Replace $70.
17IN Monitor Repair $115. Memory install/replace/upgrade $35.
Burn Data CD $10. Modem install/setup $50.
CD backup of hard drive** $50. Peripheral Card install/replace $50.
Copy Data CD $10. Printer install/setup $50.
Hard disk data transfer* $105. Scanner install/setup $50.
Software Application install* $35. Tape drive install/setup $50.
Anti-Virus Program install*** $35. Windows 9x, XP install** $70.
CD Rom drive install/replace/upgrade $35. Computer Setup* $70.
CD RW drive install/replace/upgrade $50. Computer problem diagnosis* $35.
DVD drive install/replace/upgrade $35. Virus removal* $70.
Floppy drive install/replace $35. Evening, weekend, Holiday work $50.
* Additional charges may apply ** Shop only ***Requires High Speed Internet Access
All above fees are based on Cash Payment, and are subject to change without notice.

Copyright 2003, MicroMetric, Inc., All Rights Reserved. Permission to copy in total, with this statement and copyright, is hereby granted.

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