makeover of web site
This is the first monthly update
to the release (Nov. 1) of the
new Version 4 MicroMetric Web
Site. Content is missing in the
TipSheet
(some of the unpublished
TipSheets have not
been converted to this version's
format) and the password
protected Customer Area has new
content, but is still being
developed.
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MicroMetric Web Site, Version 3
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version 4 web site new features
Some of the new features of this version
of our web site include:
- Employment information (under About
Us)
- Partners listing
- Technician Certifications
- Expanded Category and Synopsis
Indexing of the TipSheets
- A new Secure Customer Area, that
will contain information specific to our
customers, with with additional customer
features, such as easy Trouble Ticket
submission and billing history in
development. User Names and passwords
will be made available to current
customers shortly.
- A Site Search feature
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new low end system
The MicroMetric Basic 64 is our
Economy Desktop system, with a
limited set of features and our
most economical pricing.
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managed services
MicroMetric, Inc is now offering a range
of Managed Services starting at the
first of the New Year. Building on the
success of our Server Maintenance
during the last two years, the new
services will include Workstations,
Network Infrastructure, and Backup. As
you might imagine, it's been quite a
job, and we're still putting many
finishing touches to the program.
Initial information is now available,
and more is coming.
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customer secure area expansion
The Customer Secure Area has new content. The first addition is a report for Managed Services clients, Ticket Type Summary, showing the status of all Service Tickets opened during the month. Currently this report is updated at least weekly.
During the next several months we will be expanding on-line reports, to include details on all open Service Tickets, and update this information on a routine and frequent basis.
At the same time, we will be initiating an Email program to notify client Primary Contacts and Users of outstanding Service Ticket status changes.
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Sample TicketTypeSummary Report
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