Scope of Responsibility
The Computer Technician Intern is responsible, under
direct supervision, for the ongoing support of
appropriate information technologies for MicroMetric
customers. The Intern reports to the Technician
Supervisor, and is supervised and trained on a project
basis by a designated individual.
Competence Required
Must be able to learn to troubleshoot and repair
information technologies as required to maintain
effective use of those technologies for all customers,
both at the MicroMetric office and at customer sites;
Must be able to work effectively as part of a team,
communicate effectively within the company and with
customers and prospects, as required;
Must demonstrate competency in and knowledge of specific
technologies as required to fulfill the requirements of this
position;
Must be familiar with, or learning, current and emerging
information technologies as they relate to the needs of both
Small Business and Individual customers; and
Must demonstrate active engagement in ongoing professional
development.
Job Specific Components
The Computer Technician Intern will perform such
activities as necessary, under supervision, to fulfill
the requirements of the position, including, but not
limited to:
Installing, configuring, troubleshooting, and repairing
computer hardware and drivers, under supervision;
Installing, configuring, and troubleshooting a full range of
desktop operating system and application software, under
supervision;
Assemble new computer systems from basic components, under
supervision;
Installing, configuring, troubleshooting, and repairing
networking and connectivity hardware;
Developing and maintaining sufficient knowledge of the
information technologies used by MicroMetric and its
customers in order to provide quality and timely technical
support to the users of those technologies;
Developing and maintaining good customer relationships, by
practicing professional standards of conduct;
Acting both pro-actively and reactively to define and
resolve technical problems;
Learn to use MICRO, MicroMetric Integrated Customer Report
Organization, to track technician time, update customer
information, maintain inventory, and generate Sales
Invoices;
Report all billable time and parts utilization with MICRO in
order to maximize company revenue;
Work environment will be both at the customer’s site and at
the MicroMetric office;
Should have reliable transportation, with valid driver
license and insurance;
There will be times when work needs to done after business
hours; and
Starting salary range for this position will be $6-10 per
hour, depending on qualifications.
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