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Some of the Major Features of NOTES include:
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Over 150 possible Events for Notifications, only a small
portion of which are currently assigned. Additional Events
will be added as they are implemented.
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Each Event is assigned to one of four GROUPS, initially by
default, but changeable by the Client's Primary Contact.
These four GROUPS are:
- USER
- OPERATIONS
- FINANCIAL
- ADMINISTRATIVE
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Seven possible schedules for each individual
Notification. They are:
- As occurs
- Every 10 minutes
- Every Hour
- Every Day
- Every Week
- Every Month
- Every Year
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Up to seven schedules may be set for any single
Notification. For example, an Event may be scheduled for
Notification as it occurs, and at the end of the Day.
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Some Events will result in a single Email Notification
(such as Backup Monitoring Failed Backups), while most will
be combined into a single Email Notification. Rather than
getting, for example, three Emails at the end of the Day,
you would receive only one, with info on all three
Notifications..
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The Notifications initially received by each user are
set by the our Primary Contact with each Client. Our
recommended Schedule is Daily, to allow the user to see what
Notifications are available. At any time, the user can
change the scheduled frequency of any Notification Event by
following a link on the Notification Email to our web site,
where they can Edit their Notification Schedule.
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Service Tickets and Reports referenced in Notifications
are located on our web site, and are not sent with the
Emails, in order to decrease both transmission time and
storage requirements of your Emails.
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