Network Equipment is the "glue" that ties
various computers together and creates an
Information Technology System. (See right
sidebar)
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There are three to five Service Levels available for
each Network Equipment Management category:
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Network Equipment Management
Pricing
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WIRING INFRASTRUCTURE |
|
Level |
Services Included |
| 1 |
Yearly Inspection |
| 4 |
All of Level 1
Help Desk Phone and Remote Diagnostic Support
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| 5 |
All of Level 4
Managed Task Labor, On and Off Site
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MANAGED SWITCHES |
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Level |
Services Included |
| 1 |
Remote Monitoring |
| 2 |
All of Level 1
Patch Management for the Managed Switch |
| 3 |
All of Level 2
Monthly Managed Switch Maintenance
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| 4 |
All of Level 3
Help Desk Phone and Remote Diagnostic Support
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| 5 |
All of Level 4
Managed Task Labor, On and Off Site
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SWITCHES/HUBS |
|
Level |
Services Included |
| 1 |
Yearly Inspection |
| 4 |
All of Level 1
Help Desk Phone and Remote Diagnostic Support
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| 5 |
All of Level 4
Managed Task Labor, On and Off Site
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ROUTERS |
|
Level |
Services Included |
| 1 |
Yearly Inspection |
| 4 |
All of Level 1
Help Desk Phone and Remote Diagnostic Support
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| 5 |
All of Level 4
Managed Task Labor, On and Off Site
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PRINT SERVERS |
|
Level |
Services Included |
| 1 |
Yearly Inspection |
| 4 |
All of Level 1
Help Desk Phone and Remote Diagnostic Support
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| 5 |
All of Level 4
Managed Task Labor, On and Off Site
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PRINTERS |
|
Level |
Services Included |
| 1 |
Yearly Inspection |
| 4 |
All of Level 1
Help Desk Phone and Remote Diagnostic Support
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| 5 |
All of Level 4
Managed Task Labor, On and Off Site
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++ MANAGEment FEATURES AND FREQUENCY
All Network Equipment Management Features are included in the
Table below
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Level |
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Description |
Frequency |
1 |
2 |
3 |
4 |
5 |
| ++ |
++ |
+ |
+ |
+ |
+ |
+ |
| ++ |
++ |
+ |
+ |
+ |
+ |
+
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